Frequently Asked Questions


ORDERS

I just placed an order! When will it ship?

Thanks so much! Orders are shipped out within 3 business days. You will receive an email notification with tracking information when it ships. See the Shipping Policies page for more information.

How are orders shipped?

USPS First Class Mail is the default shipping method listed. If you're interested in upgrading to Priority Mail, please email casey@vitaminimodern.com to get that set up. Orders are shipped from Monterey County, California. USA.

What about international orders? Do you ship internationally?

Yes! International orders are also shipped via USPS First Class Mail and then transferred to the mail system of the destination country. The tracking numbers provided are often not updated once the package leaves the US and delivery times vary based on your location and local mail system. Please note: the customer is responsible for any customs and/or duty fees. Please check with your local customs office for more information about your specific requirements.

What about sales tax?

California residents will be charged 7.5% sales tax.

Is my transaction secure?

All transactions are secured using 256-bit SSL encryption and your credit card information is never stored. The information collected at checkout may be used to contact you about your order, if necessary. I value your privacy!

 

PRODUCTS

Who makes your products?

Hey, that's me, Casey! I make everything myself in my home studio, with the exception of a few things that I contract out - fabric yardage and rubber stamps - but even those items are made responsibly in the USA. I take pride in sourcing high-quality American products as base materials. Even the recycled paper used for my greeting cards is milled in the USA. All of my products feature my original illlustrations. You can read more about me and my creative process on my About page.

Vitamini products would look great in my shop! Do you wholesale?

Yes! If you're interested in carrying Vitamini products in your store, just hop over to the Wholesale page to request a linesheet. I'd love to work with you!

Do you sell vitamins?

No, but I do take them on occasion. My favorites are the gummy ones.

I'd love to get my logo screen printed on some stuff - can you do that for me?

I don't do production screen printing - check for local screen printers in your area. I'm sure you'll find a few that would love to help you out!

 

OTHER

Why do you like Minis so much?

Because they're the best car.

Do you do other creative things?

I'm a craft addict and love learning new skills and techniques. Check out my blog Vitamini Handmade for original craft tutorials and updates on other projects I'm working on.

Do you ever sell at craft fairs?

I do! Sign up for the Newsletter to receive information about up-coming shows and craft fairs. You can also check out the Events page.